Please don't trust these fake reviews. Please DO NOT buy from this website, it's not worth it. I bought a steam key from them, paid for it, I followed all of the steps to receive the key from a BOT on steam as a gift. Unfortunately, the BOT never added me, therefore I never received the Steam key I paid for. Their live chat is horrible, the agents don't speak English well at all, I don't even. August 21, 2020 HRKGame, generally known as HRK, is an online platform that distributes digital video games. They sell digital game keys, pre-orders, DLCs, game time cards, and much more. The business is based in Estonia and has been running successfully from the last 5 years. HRK is an online distribution platform, designed to distribute digital video games. It has different sections for entertaining and online shopping which is included: HRK Store, Lottery, Make Bundle, Giveaway, Dropkey Our goal is to maximize the customer experience satisfaction while shopping video games online. HRK is an online distribution platform, designed to distribute digital video games. Their primary goals are to provide customers with a huge variety of games and affordable prices. They are not just another online game store - they have multiple unique features that.
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Please don't trust these fake reviews. Please DO NOT buy from this website, it's not worth it. I bought a steam key from them, paid for it, I followed all of the steps to receive the key from a BOT on steam as a gift. Unfortunately, the BOT never added me, therefore I never received the Steam key I paid for.
Their live chat is horrible, the agents don't speak English well at all, I don't even know why they have a livechat support when it's totally useless. The agent I talked with said he/she can't make a note on my open ticket to urge agents to respond to me, he/she also said they can't make any escalations to them. What is the live chat used for then? I also asked for a time frame on when they will get back to me with an answer/solution for my ticket, the agent said he can't make any estimates. I didn't get any information, or any help from him/her. I was just told to be patient. Lol
The estimated time reply is from 24-48 hours. Unfortunately 4 days have passed so far and I didn't get any updates on my ticket. I sent them a support message and their customer service told me to stop opening additional 'tickets'. It wasn't even a ticket, it was a support message through the 'Contact me' page.
In short, their customer support is rude and horrible, from my experience - Non existent. Please do not buy steam keys from them, it's just a matter of time when you'll order a steam key they won't deliver to you and then, your chase after their support will start.
Save yourself from this struggle.