The YubiKey and 1Password together provide an additional layer of security to your personal and business accounts. With two-factor authentication enabled with your 1Password accounts, you effectively protect your credentials and accounts from unauthorized access.
Recover using Touch ID or Apple Watch
If 1Password is locked, you’ll see a message that “1Password is trying to unlock.”
With 1Password Business, you can use Advanced Protection to enforce stricter Master Password requirements. Your Master Password policy applies to new team members when they set up their account and to existing team members when they update their Master Password. With 1Password you only ever need to memorizeone password. All your other passwords and important information are protected behind the one password only you know. 1Password manages everything for you: generating, saving, and filling your passwords. Use your Master Password for all your accounts When you’re invited to join a team, you’ll be asked to create a Master Password. Because you already use 1Password, enter the Master Password you already use. Then you’ll be able to unlock the 1Password apps with your one Master Password to see the information in all your accounts. 1.7 Remember your 1Password master password AND your email password! Obviously, you need to make sure you remember your master password as this is what will get you into your 1Password account. However, you must also remember your email password. This is because if you ever do get locked out of your 1Password account and have no way back in.
To approve and unlock 1Password, place your finger on the Touch ID sensor on your Mac or double-click the side button on your Apple Watch.
If you don’t see the prompt, click the Touch ID button or Apple Watch button on the lock screen.
Important
Your ability to unlock the app with Touch ID or Apple Watch will eventually expire. Take action immediately to find your Master Password or rescue your data:
- Look for a Login item in your Personal vault named “1Password Account”. It may contain your Master Password.
- Export your data from 1Password while you still have access. You can then create a new account or vault and import your data into it.
Recover using Touch ID or Face ID
If you use 1Password on an iOS device with Touch ID or Face ID, try to unlock the app using it.
If you aren’t prompted to use Touch ID or Face ID when you open 1Password, tap the button below the Master Password field.
Important
Your ability to unlock the app with Touch ID or Face ID will eventually expire. Take action immediately to find your Master Password or rescue your data:
- Look for a Login item in your Personal vault named “1Password Account”. It may contain your Master Password.
- Export your data from 1Password while you still have access. You can then create a new account or vault and import your data into it.
Recover using Windows Hello
If 1Password is locked, try to unlock the app using Windows Hello.
If you aren’t prompted to use it when you open 1Password, click the Windows Hello button below the Master Password field or press Enter when the Master Password field is blank.
If you’re prompted to unlock with Windows Hello, but your fingerprint or face isn’t recognized, click “More choices” and unlock the app with your device PIN.
Important
Your ability to unlock the app with Windows Hello will eventually expire. Take action immediately to find your Master Password or rescue your data:
- Look for a Login item in your Personal vault named “1Password Account”. It may contain your Master Password.
- Export your data from 1Password while you still have access. You can then create a new account or vault and import your data into it.
Recover using Biometric Unlock
If you use 1Password on an Android device with Biometric Unlock, try to unlock the app by placing your finger on the fingerprint sensor, or let your device scan your face or eyes, until 1Password unlocks.
If you aren’t prompted to use Biometric Unlock when you open 1Password, tap the fingerprint button below the Master Password field or enter your PIN code, if you set one up.
Important
Your ability to unlock the app with Biometric Unlock will eventually expire. Take action immediately to find your Master Password or rescue your data:
- Look for a Login item in your Personal vault named “1Password Account”. It may contain your Master Password.
- Export your data from 1Password while you still have access. You can then create a new account or vault and import your data into it.
Tip
You can change your Master Password if you already have one that you want to improve.
1password Master Password Not Working
Your Master Password protects everything you store in 1Password, so it’s important to choose a good one. Your Master Password should be unique, random, and memorable, and using the 1Password password generator will guarantee that it is.
Your Master Password should be unique
The most common way attackers gain access to personal information is by obtaining a password you use for one account – often one that isn’t protected as well – and trying to use it for your other accounts. That’s why all your passwords should be unique, and this is especially true for your Master Password.
Use a Master Password that’s never been used anywhere else.
1password Master Password Every Time
Your Master Password should be random
The tools that attackers use to guess passwords are designed to account for all the tricks we use when we come up with passwords ourselves. When our passwords are analyzed by computers, they aren’t as random as we’d like to think they are. Let your computer suggest a password that’s stronger than the attackers’ tools.
Use a Master Password that was suggested by a password generator.
Your Master Password should be memorable
A unique and random password will thwart attackers, but it’s important that you don’t thwart yourself. For your privacy and security, no one at 1Password can access your Master Password or recover your account. That’s why your Master Password should be one you won’t ever forget.
Use a Master Password that you can remember:
- Use spaces or hyphens between words to make your Master Password easier to type.
- Practice your new Master Password regularly.
- Write down your Master Password until you’ve committed it to memory.
- Write your Master Password in your Emergency Kit and keep it somewhere safe.
Your Master Password doesn’t have to meet any specific requirements for numbers, symbols, or capital letters. If you’re not comfortable using them, don’t.
Use the 1Password password generator
The best Master Password is one you don’t choose yourself. Use the 1Password password generator to create a unique, random, and memorable Master Password.